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Concepts

Expectations

An expectation says what a decision should change, which number should move and which way, and by when.

View as Markdown

Every decision is made to change something. The expectation writes that down.

Parts of an expectation

  • The goal, in the words the person used: "Pages loading faster".

  • The number that should move, such as Page load, and which way: up, down, or hold steady.

  • When to judge.

  • Guards: numbers that must not get worse, such as signups during a price rise.

Parts nobody said

People rarely say every part. Missing parts are filled in from the conversation and the numbers' history, and marked as filled in, so you can tell what was said from what was inferred. The watch

A decision is never edited after it's kept. If the proposed number is wrong, turn it down in the ZeroWidth console. A decision with no number yet is still kept, and is judged once a number is linked.