Acceptable use

Don't bring unlawful or harmful content into ZeroWidth. That includes child sexual abuse material, threats, instructions for violence, fraud, and material that infringes someone else's rights; content that harasses, threatens, stalks or exposes people, or attacks people for who they are; and malicious code, meaning software made to damage systems or reach data without permission.

Don't pretend to be someone you aren't to mislead people, including with made-up quotes or endorsements attributed to real people.

Don't flood the service with traffic, get around usage limits, or probe for weaknesses outside a program we've agreed to. Don't reach teams, records or accounts you aren't allowed into, or help someone else do so. Don't open several free teams, or use other tricks, to avoid paying for a plan. Don't take the service apart where your agreement or the law forbids it, and don't resell hosted ZeroWidth without our written permission.

Don't use ZeroWidth to plan or run coordinated fake activity, such as disinformation campaigns or fake reviews, and don't present what ZeroWidth writes as medical, legal or financial advice from a licensed professional.

Don't use ZeroWidth's results alone to decide someone's employment, credit, housing, healthcare or legal rights, without a person reviewing the decision.

Your team is responsible for what it brings into ZeroWidth, including what its members, guests and AI tools bring in, and for having the right to share it. Keep your keys and connections safe, and review what ZeroWidth writes before acting on it in ways that matter.

If we find misuse, we choose the step that fits how serious it is:

• ask you to fix it, telling you what we found and what needs to change;
• restrict access;
• suspend the account or team involved;
• close the account or team, or end our agreement;
• report it to the authorities where the law requires, such as for child sexual abuse material or a threat to someone's life, and cooperate with lawful investigations.

For serious or urgent misuse we may act at once and tell you afterwards. We don't review what teams bring in ahead of time, but we act on reports. To investigate a report of abuse, our staff may look at the data involved, and every look is recorded.

To report misuse, email contact@zerowidth.ai with "Acceptable use" in the subject. Say what happened and where, and include anything that shows it. For copyright complaints, email contact@zerowidth.ai with "DMCA" in the subject; we follow the DMCA process. For security problems, see reporting a vulnerability.

Before a material change to this policy takes effect, we email each hosted team's admins.