Terms

These terms are an agreement between you and ZeroWidth, LLC, an Illinois company in the United States. If you use ZeroWidth for your company, you agree for your company, and confirm you may. By using ZeroWidth you agree to these terms; if you don't agree, don't use ZeroWidth.

If your company has signed an agreement with ZeroWidth, LLC, that agreement controls, and these terms apply only where it says nothing.

These terms, with the privacy policy, the acceptable use policy, the data processing addendum, the cookie page and the subprocessor list, are the whole agreement between you and ZeroWidth about ZeroWidth, and replace anything said or written before. ZeroWidth's earlier tools have their own terms, which apply to them and not to ZeroWidth.

Hosted ZeroWidth is offered to customers in the United States. You must be at least 13, and old enough to agree to these terms where you live. You sign in with a link sent to your email address, or with a password you set, and are responsible for what happens under your account. Keep your email and password secure, and don't let anyone else use your account: an admin can invite them instead. A signup code is for the person it was given to, and can't be sold.

A team's owner and admins decide who joins and what ZeroWidth reads, and are responsible for those choices.

Hosted ZeroWidth has a free plan and paid plans, as the pricing page describes. Each plan includes an amount of reading each month. Past it, reading waits for the next month, and there are no extra charges. The free plan has the limits on the pricing page, and we may set reasonable limits to prevent abuse.

Paid plans are billed in advance each month. Fees aren't refundable, except where the law requires or a signed order says so. A change of plan takes effect from the next billing period, unless the console says otherwise. Prices don't include taxes, which are yours to pay unless we say otherwise. We may suspend a team whose bill stays unpaid after reasonable notice.

Running ZeroWidth on your own computer or server is free. You pay any AI model provider you use directly. What you run yourself stays with you, and we hold none of it.

We give you a limited, non-exclusive, non-transferable license to install and run ZeroWidth for yourself or for your organization's own work. You may not sell it, or offer it to others as a hosted service, without our written permission. Self-hosted ZeroWidth comes as it is, without support or warranty, and the disclaimers and limits in section 8 apply to it in full.

You own what your team brings into ZeroWidth, and the decisions and results ZeroWidth writes from it. You let us store, read, process and show your content only as we need to run ZeroWidth for your team, including sending passages to the AI model that reads them. We don't use your content to train AI models, and we don't sell it.

You confirm you have the right to bring your content into ZeroWidth, including what other people said or wrote.

ZeroWidth's readings come from AI models and can be wrong or incomplete. Review them before you rely on them. You may not use what ZeroWidth writes to train an AI model that competes with ZeroWidth, without our written permission.

Follow the law and the acceptable use policy. We may remove content or restrict a team that breaks it. AI tools and services your team connects to ZeroWidth have their own terms, which apply to what passes through them, and we aren't responsible for them.

We change and improve ZeroWidth. Before we remove something your team uses, we give reasonable notice where we can.

ZeroWidth, its software, logo and website belong to ZeroWidth, LLC or its licensors. These terms give you no right to use our name or logo. If you send us ideas or feedback, we may use them freely, with no duty to pay you.

You can stop using ZeroWidth at any time. A team's owner can delete the team from the console, and an admin can export the team's data first.

We may suspend or end your access if you break these terms or the acceptable use policy, or if your use puts others or ZeroWidth at risk. We make reasonable efforts to tell you, unless the risk is serious or the law prevents us.

If we end a team's access, its admins can still export the team's data for a reasonable time, unless the law prevents us. After that, the team's data is deleted as the privacy policy describes. Ending the service doesn't refund fees already paid, except where the law requires.

8.1 As it is

ZeroWidth is provided as it is and as available. To the extent the law allows, we disclaim every warranty, express or implied, including that ZeroWidth is fit for a particular purpose, of merchantable quality, or doesn't infringe. We don't promise that ZeroWidth will run without interruption or errors, or that its results will be correct.

8.2 Limits on our liability

To the extent the law allows, ZeroWidth, LLC and its people aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, use or goodwill, however caused, even if told they were possible. Our total liability for all claims is limited to what you paid us for ZeroWidth in the 12 months before the claim.

8.3 Indemnity

You will defend ZeroWidth, LLC against claims by others arising from your content, from your use of ZeroWidth against these terms or the law, or from your infringing someone's rights, and pay what a court or a settlement you agree to awards. We will defend you against a claim that hosted ZeroWidth, unchanged, infringes a United States patent or copyright, provided you tell us promptly and cooperate.

8.4 What the law keeps

Some places don't allow some of these limits. Where that is so, they apply only as far as the law allows.

Illinois law governs these terms and any dispute about ZeroWidth, without regard to its conflict-of-law rules. Disputes go to the courts in Illinois, unless you are a consumer with a right to your local courts. The UN Convention on Contracts for the International Sale of Goods doesn't apply.

If a court finds part of these terms unenforceable, that part is changed only as much as needed, and the rest stands. Not enforcing a term isn't giving it up.

Before a material change to these terms takes effect, we email each hosted team's admins with reasonable notice. Using ZeroWidth after a change takes effect means you accept it.

Email contact@zerowidth.ai about these terms, or with a complaint.