SMS Terms

ZeroWidth operates a text-messaging number, (844) 666-9376. This page describes the program and is the canonical opt-in disclosure for it. The number carries two kinds of messages, each with its own opt-in:

1. Assistant conversations — talking with an AI assistant a team has shared with you
2. Account and usage notifications — verification codes, password-reset links, usage alerts, and scheduled summaries you configure on your ZeroWidth account

Assistant conversations

You'll encounter a connect code wherever a team has shared their assistant with you — for example: "Text TALK42 to (844) 666-9376 to ask our returns assistant." (TALK42 is an illustration — every assistant has its own unique code, so texting the number without a real code returns instructions rather than a connection.)

1. You text the connect code to (844) 666-9376. Texting the code is how you initiate — a conversation never starts with a message from us.
2. We reply with a welcome message describing the service, message frequency, rates, and your controls, and ask you to reply Y to confirm.
3. You reply Y. You're connected. From then on, messages you send route to that team's assistant, and every message you receive in the conversation is an automated reply to something you sent.

Conversation messages are only ever sent in response to messages you send. Idle conversations may disconnect after a period of inactivity; text your connect code again to reconnect.

Account and usage notifications

If you hold a ZeroWidth account, add your phone number, and enable them, we can also send:

• Security messages — verification codes and password-reset links you request
• Usage alerts — for example, when your workspace nears its monthly inference-credit allowance
• Scheduled summaries — outputs of AI workflows you've configured to deliver to you by text

These are sent only to numbers their account holder has provided and enabled, and each can be turned off in your account settings or stopped entirely by replying STOP.

Message frequency

Message frequency varies. Conversation replies depend entirely on how often you text; notification volume depends on the alerts and schedules you enable (verification codes and password resets arrive only when you request them).

Rates

Message and data rates may apply, depending on your mobile carrier and plan. ZeroWidth does not charge you for messages.

Your controls

• HELP — get help and program information at any time
• STOP (or UNSUBSCRIBE, CANCEL) — opt out entirely; you will receive no further messages from this number
• START — reverse a prior opt-out
• RESET — disconnect from the current assistant conversation without opting out

Privacy

Messages you exchange with an assistant are reviewed by the team that operates it. Conversation transcripts on the messaging system are deleted when a conversation ends. Your mobile information is never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle personal data generally, and our Terms of Service for the terms that govern use of ZeroWidth services.

Consent to receive messages is not a condition of any purchase.